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Philosophy & Vision

SATISFIED EMPLOYEES – SATISFIED GUESTS

Our Grandhotel Hessischer Hof consists of approximately 150 associates working together in different departments. Our core values, which we strive for on a daily basis are: fairness, courtesy, safety, respect, humanity, quality, ambition, sincerity and tradition. We all unite by the same passion for hospitality as our Grandhotel family comes from many different backgrounds. We nurture new ideas and aim to combine them with the traditions of our property. We would like to present you our principles as follows:

Guest & Host

Our aim is to provide memorable moments for our guests. We empower our team to go the extra mile. An eye for detail and the skills to perform are important as our team is diverse, friendly and caring to not only meet, but exceed guest expectations.

Hessische Hausstiftung

Our hotel belongs to the Hessische Hausstiftung, which was founded by the members of the House of Hesse, in order to preserve art and cultural identity within the area and properties in the state of Hesse. We are aware of this long tradition, its responsibility and fully represent our owners by supporting the common goal of not only maintaining but exceeding the set goals.

Quality

We set high standard for our services and products offered. This starts with purchasing the right goods and providing individual service for our guests. We continuously develop our culinary highlights to cater to new trends, demands and wishes of our valued clients.

Sustainability

We are responsible and care for the environment we work in. Local and seasonal products are matter to us. Grandhotel Hessischer Hof also fosters the relation with the Frankfurter Gesellschaft and the city of Frankfurt.

Associates

A trustworthy approach among all team members is the basis for our good cooperation and spirit. Therefore we always pay attention to communicate honestly, objectively, openly and respectfully with each other. We are open for new ideas and suggestions from our team members and show our loyalty by supporting each other and by offering individual training and development plans.

Success

By following our principles we will all contribute to the success of our company.




OUR VALUES

Our daily actions are based on the fundamental values of fairness, tolerance, security, respect, honesty, quality, ambition, reliability and tradition.




Vorübergehende Schließung des Hotelbetriebs

In der gesamten Bundesrepublik werden aktuell weitreichende Einschränkungen in den verschiedenen Bereichen des öffentlichen Lebens vorgenommen. Um eine weitere Verbreitung des Coronavirus einzudämmen und das Risiko für die Allgemeinheit zu senken, gilt es entsprechende Vorsichtsmaßnahmen zu treffen.

Die Unternehmensgruppe Prinz von Hessen nimmt die aktuelle Lage sehr ernst und stellt den operativen Betrieb der Restaurants und Hotels vorübergehend ein. Diese Vorkehrungsmaßnahme gilt ab dem 23. März bis vorerst einschließlich 19. April 2020. Sie erstreckt sich auf das Grandhotel Hessischer Hof in Frankfurt, das Schlosshotel Kronberg in Kronberg im Taunus und das Hotel & Restaurant Ole Liese in Panker, Schleswig-Holstein.

Aktuelle Informationen rund um die Betriebe der Unternehmensgruppe Prinz von Hessen werden weiterhin über die Website www.prinzvhessen.com kommuniziert.  Für zukünftige Anfragen oder anderweitige Anliegen ist die Verkaufsdirektion telefonisch unter der Nummer +49 (0)6173 – 327 09 34 oder per Mail an dos@ghh.de erreichbar.